We have adapted all our services according to the sanitary measures in force so that you can organize the desired tribute for your loved one, in complete safety with your family.
Note that the infectious nature of COVID-19 is still present and that prevention and protection measures are still important for workers and visitors during funeral activities:
Contact us 24/7 at 514-277-7778 or toll free at 1-866-277-7778 for more information or to make an appointment. You can also reach us by email at [email protected].
We are here to support and assist you.
ATTEND A FUNERAL
According to the sanitary measures in force, the vaccination passport is no longer required and there is no limit to the number of people who can attend the funeral. Before traveling, check out the obituary to see if the family has chosen to share a Ritual at home or a live broadcast. You can also send flowers, a condolence card or even offer a book on mourning.
Here are a few ways you can express your sympathy:
- Send a message of condolence to the family by clicking the button at the bottom of the obituary notice. Your message will be delivered as soon as possible by e-mail, by mail or directly to the funeral parlour, depending on the circumstances.
- Take the time to write a more substantial card or email. Perhaps you have an anecdote or good memory about the deceased you’d like to share.
- Don't hesitate to pick up the phone to express your support to your loved ones and lend an ear.
- Get out the old photo albums: maybe there’s a nice picture, video or handwritten note you could share with the family.
VISITS TO OUR PREMISES
Whether it's to pick up your loved one's urn, or to get an attestation or a death certificate, please call ahead to make an appointment or to learn more about our home delivery service for the ashes.
Are you at high risk for complications? Find out about our many remote services.
If you have one or more symptoms of COVID-19, please stay home for everyone's safety.
MAKE ARRANGEMENTS
We have implemented a secured procedure to be able to make death arrangements, pre-arrangements and quotes by phone or email.
THE DECEASED HAD COVID-19
According to instructions from the director of public health of Quebec, an exhibition with embalming and a placement in a crypt are now permitted, but under certain conditions.
Ask your Memoria advisor to let you know more about the different options available, while respecting your beliefs and needs.
PLANNING A FUNERAL
Condolences at the salon: The vaccination passport is no longer required and there is no limit on the number of visitors who can attend the ceremony. Note, however, that the number may vary depending on the capacity of the chosen room, so that everyone can gather safely and express their condolences to their loved ones, while respecting the recommended physical distance.
Ceremony at the salon:
The vaccination passport is no longer required and there is no limit on the number of visitors who can attend the ceremony. Note, however, that the number may vary depending on the capacity of the chosen room, so that everyone can gather safely, while respecting the recommended physical distance.
Church funerals: The vaccination passport is no longer required and there is no limit on the number of worshipers that places of worship are authorized to accommodate. Since dioceses and churches issue and follow their own regulations and policies, we cannot guarantee that funerals will be held at the church you have chosen. Your Memoria advisor can verify for you.
Reception and catering service: The vaccination passport is no longer required and there is no longer a limit on the number of guests. Note, however, that this number may vary depending on the capacity of the chosen reception hall .We invite you to consult our menu or contact your Memoria advisor to know more about the different possibilities.
Live broadcasts: Ask your advisor to let you know more about our various online obituaries packages to share this moment with your loved ones from the obituary on our website. We also suggest that you use the Facetime app on your phone or tablet to share those precious moments with those who cannot be present.
Home Rituals: Sharing a ritual can be a real comfort in difficult times. Ask people around you to light a candle at home in memory of your loved one, on a specific date and time, and then send youa picture. Visit our Home Rituals section for more ideas and tools to create a ritual and share it with your loved ones from the online obituary.
VISIT THE SEPULTURE OF A LOVED ONE
Before traveling, communicate with at 514-277-7778 or by email.
MAKE A PAYMENT
We prefer credit-card payments over the phone at 514-277-7778.
MEMORIA'S SUPPORT ACTIVITIES
To continue our commitments in this period of physical distancing, we have adapted our numerous support services:
Activities you can do at home, for young and old. Visit the Support section on our website to download them.
Professional psychological support over the phone, as well as specialized support for children via our partner Deuil-Jeunesse.
A whole new series of creative workshops at our premises or at home on the theme of lack and absence. The workshops are led by Marianne Daoust.- A selection of books on death and mourning for adults, teens and children, via our online store.
COMMEMORATIVE CEREMONIES
Birthdays are always a source of apprehension and rekindle memories of the past with the loved one. Therefore, every year we organize commemorative days on Mother's Day, Father's Day, the day of the deceased in November as well as for the holiday season. They take place in our various sites to allow you to make a symbolic gesture for those who are no longer there. To receive our invitations to these events, subscribe to our newsletter at the bottom of this page.
We have also created a virtual memory wall where you can write a word or a thought in memory of a loved one. These messages will be projected throughout the summer in the lobby of the Saint-Martin Mausoleum in Laval and in some of our branches.
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Please do not hesitate to contact us by phone at 514-277-7778 or email.
We are here to answer your questions.